Methods of ordering your Repeat Prescriptions
Non-urgent advice: Please Note
You can request your repeat medication by indicating the items you require on the tear-off slip of your prescription and posting it to us or handing it in at the practice reception.
If you enclose a stamped self addressed envelope we will post your prescription to you.
Alternatively, you can order your repeat prescription via the following methods:
- Via the NHS App – Owned and run by the NHS, the NHS App is the most simple and secure way to access a range of NHS services on your smartphone or tablet. The NHS App is available now on iOS and Android.
- NHS Online Login – You can view your current repeat medication and order the items you require. This is for patients who have a NHS login.
- Online System – Click here to use our online system
- By repeat slip or on paper – You can drop your repeat slip in the prescription box located in the reception area
NHS Login
A number of local chemists offer a home collection service – please contact them direct for more information.
About Pharmacists
Pharmacists can provide health advice at any time. They can offer help on everyday illnesses such as coughs and colds and they are able to answer any questions you may have about prescribed medication or medication you buy over the counter. A pharmacist can also give advice on a range of health topics such as asthma, healthy eating or giving up smoking.
Some pharmacists do have private areas where you can talk in confidence. You can watch this video to find out more about what a pharmacist can offer.
If you are prescribed a medicine to treat a long-term condition for the first time, you may be able to get extra help and advice about your medicine from your local pharmacist through a new free scheme called the New Medicine Service (NMS). You can click here to watch a video about this service.
HRT Pre-Payment Certificate
From the 1 April, the Government is launching the HRT Pre-Payment Certificate (PPC) to reduce prescription costs for women receiving Hormone Replacement Therapy (HRT).
The HRT PPC will be available to buy in one single payment online at www.nhsbsa.nhs.uk/hrt-ppc, or in-person at some pharmacies. You can call 0300 330 2089 for help and support.
Before buying an HRT PPC, you should check if:
- you’re eligible for free NHS prescriptions using the eligibility checker: www.nhsbsa.nhs.uk/check
- your medicine is covered by the HRT PPC. For a list of eligible HRT medication, visit: www.nhsbsa.nhs.uk/hrt-ppc-medicines
- a 3 or 12 month PPC is more suitable. It covers all NHS prescriptions, not just HRT items. Visit: www.nhsbsa.nhs.uk/ppc
Medication Reviews
Patients on repeat medication will be asked to see either a doctor or practice pharmacist at least once a year to review these regular medications.
Medication when travelling abroad
By law, the NHS ceases to have responsibility for the medical care of patients when they leave the UK. In addition GPs are not required by their terms of service to provide prescriptions for the treatment of a condition that is not present and may arise while the patient is abroad.
The NHS does accept responsibility for supplying ongoing medication for temporary periods abroad of up to 3 months. However, if a person is going to be abroad for more than 3 months, then they are only entitled (at NHS expense) to a sufficient supply of regular medication in order to get to their destination, where they should the find an alternative supply of that medication.
Patients residing abroad for a period of more than 3 months should be removed from the registered patient list.
Our Policy
Travelling out of the country for less than 3 months
For patients who will be out of the country for less than 3 months, we will provide sufficient medicines for an existing condition (e.g. asthma, diabetes, etc.) for the period while the patient is away where it is safe to do so.
Drugs that require frequent monitoring may not be prescribed where there are safety concerns.
Travelling out of the country for more than 3 months
Patients who inform us they will be leaving the country for more than 3 months will be prescribed sufficient medication to enable them to make alternative arrangements at their destination (up to 3 months supply where safe to do so).
They will also be removed from our patient list. We will be pleased to re-register patients on their return to residence in the UK and can reassure patient that their electronic notes are kept on file for reference on your return.
Patients and relatives should not seek medication for themselves while they are abroad as this constitutes NHS fraud.
Prescription charges
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
- Prescription (per item): £9.65
- 3-month PPC: £31.25
- 12-month prepayment certificate (PPC): £111.60
If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.
- PPC Telephone advice and order line 0845 850 0030
- General Public – Buy or Renew a PPC On-line
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.