This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.

Do you feel frustrated when you cannot get an appointment?

We do too.

Non-attendance is a major issue for the NHS, increasing waiting list times. Missed appointments can also increase inappropriate and unnecessary A&E attendances.

Patients who do not attend  their appointment and do not contact the surgery in advance to cancel or change the appointment have the following effect on the surgery;

  • An increase in waiting time for appointments
  • Frustration for both staff and patients
  • A waste of NHS resources

We appreciate there can be many reasons why patient fail to attend appointments - they feel better, they are scared, transport problems or they simply forget.

All appointments are recorded onto the patient's clinical record; therefore all missed appointments  are recorded too.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website